Shipping Policy

Shipping Policy – Kate Express

At Kate Express, we aim to make the ordering and delivery process as convenient as possible.

Order Processing

Orders are processed after payment has been successfully confirmed.

Processing times may vary depending on the product, order volume, availability, and fulfillment location.

Shipping Times

Estimated delivery times may vary depending on the destination, shipping method, product availability, and other circumstances.

The applicable shipping options and estimated delivery information will be provided during the checkout process where available.

Shipping Costs

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Some products or orders may qualify for promotional or free shipping offers when applicable.

Order Tracking

When tracking information is available, it may be provided after your order has been shipped.

Please allow some time for tracking information to become active after the shipment has been processed.

Delivery Delays

Delivery times are estimates and may be affected by circumstances outside our control, including carrier delays, weather, customs processing, holidays, or other unexpected events.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information when placing an order.

If you notice an error in your shipping information, please contact us through our Contact Us page as soon as possible.

International Orders

For international orders, customers may be responsible for applicable customs duties, taxes, or other charges imposed by the destination country, where applicable.

Contact Us

If you have questions regarding shipping, delivery, or your order, please contact us through our Contact Us page.